Check over at QandO for a neat article on Wal-Mart.
We have a Wal-Mart coming to Peace River (Alberta) really quick. I mean, it's already here, it just hasn't opened. I couldn't be more pleased. Middle of June.
I work in a small, family-owned business here in Town and there's some competetive crossover with stuff Wal-Mart carries. So: we're gonna have to work to keep customers happy, and that's great because it means that--besides making business more fun, more challenging--every other small retailer in town is gonna have to up it's game, too. The best way to do that is to treat customers better than Wal-Mart does...and that's not easy. Wal-Mart is really good at what they do.
Customers have *all* the power in Wal-Mart territory.
That's a good thing (fun link).
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